Frequently Asked Questions
Why do you need at least a 1 week notice for celebration cake orders? Everything is made completely from scratch and to order to provide you with the freshest product possible. We also book up pretty quickly, so the sooner your order is placed, the better. We are a small operation and only take on a certain amount of cake orders per week. Please note that a 1 week notice does not guarantee we will have availability.
Am I able to place a custom order for something that I don’t see on the menu? Sure, we love to play! If you would like to inquire about a special order you can contact us at Danetra@Swankdesserts.com and we will do our best to accommodate. For cakes, please review our custom cake pricing below. There is a minimum of $150 for custom dessert orders.
How do I store my Swank Desserts? It is ideal that you enjoy your desserts right away (at room temperature), otherwise we recommend keeping them in the refrigerator for no more than 3 days. Be sure to bring refrigerated desserts to room temperature before indulging!
Do you cater weddings and special events? Yes! You can find information about our catering services here, or contact us here.
Do you have a storefront?
Yes, our storefront is located at 110 A South Cedar Street, Summerville, SC 29483. We are open Wednesday- Saturday and we offer a variety of desserts and drinks that can be purchased.
Do you make EVERYTHING in house?
YES! We don’t take shortcuts and this is reflected in the quality of our products and the prices.
Do you ship? No, unfortunately we do not offer shipping.
Are your desserts allergy friendly? From time to time we may have some desserts that are allergy friendly but our desserts are produced in a facility that contains wheat, nuts, eggs, and dairy. We are diligent about avoiding cross-contamination but if you have an allergy please let us know so that we can be extra cautious. Please note that are macarons are naturally gluten free!
Where can I find a menu of the items offered in the shop? We post our menu daily on our Instagram and Facebook stories.
Do you offer cakes for occasions other than weddings? Yes, on our celebration cake menu, we have a collection of pre-designed cakes for you to choose from! We require a one week notice for celebration cake orders. These cakes are pre-designed and we are not able to offer any customizations.
Do you make custom cakes? We do create custom cakes as long as the design doesn’t compromise the integrity of our brand. We exclusively work with buttercream and our style is modern and edgy, We do not create themed, sculpted, fondant, or novelty cakes.
How much are custom cakes? Custom cakes are designed specifically for you and are priced to order. The final cost depends on factors such as size, time to decorate, design, ingredients used, level of difficulty, and any additional details such as cake toppers, fresh florals, etc. We require at least a two week notice for custom cakes.
Our custom order minimum (base price) is as follows:
4” cakes are NOT available for custom cake orders.
6”-$150 (24 servings)
9” -$395 (48 servings)
Mini 2-tier 4”+6” (32 servings)- $265
Please note that servings sizes for custom cakes differ from celebration cakes as they are taller.
Charleston Wedding FAQs
How do I book Swank for my wedding? We require a non-refundable retainer fee of 50% of your complete order total. Once we have both (client & Swank) signed our contract and received payment your wedding is officially booked with us! Our process is easy and everything is electronic for your convenience. The hardest part is choosing from all of our delicious flavors.
Do you set up the desserts when delivering? We LOVE designing dessert displays and it’s what we specialize in. When we set up your desserts this includes working with you to achieve an aesthetic that compliments your theme/colors and arranging the desserts on platters, stands, or trays that you have rented from us or that you or your event designer have provided!
Do you offer tastings? Yes! They are $50 for up to 4 flavors, Please schedule your tasting with us at least a week in advance. We allow one tasting box per couple and a minimum guest count of 75.
Why is there a charge for tastings? When we have scheduled a tasting, everything is made from SCRATCH and to order. This means that your selections are specifically being prepared for YOU and most of our desserts have several components and are time consuming to prepare.
Does Swank offer wedding cakes? Yes! We offer up to 3-tiers and our style of decorating is modern, edgy, and bold. We exclusively work with Swiss Meringue buttercream and we offer a variety of unique and mouth-watering flavors. We DO NOT offer fondant, themed, dummy cakes, character, or sheet cakes.
Pick Up
Orders can be picked up anytime during our hours of operation ( by 3pm on Saturdays as sometimes we sell out early). Please note that we are closed on Sunday- Tuesday and holidays.
As with all orders, we kindly ask that you give us at least a 1-2 week notice to ensure we have the time to provide you with the quality we promise. Please note that a 1 -2 week notice does not guarantee that we will have availability.
The pickup address is 110 A South Cedar Street, Summerville, SC 29483
*Refunds or credits will not be issued for orders that have not been picked up.